March 30, 2017

Permanent TSB issues apology after customers see double mortgage payments being taken from their accounts

One of the country’s biggest banks Permanent TSB have issued an apology to over 300 customers after an IT error led to a small number of mortgage accounts being paid twice over the weekend.

The bank say they have since corrected the system error and said they deeply apologise to those affected.

A Permanent TSB spokesperson said: “The bank has resolved the issue and all mortgage accounts which were affected have had the additional payment returned to the relevant account.”

“The bank apologises for any inconvenience caused.”

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