A Fine Gael TD for Dublin Mid West has asked An Post to rename its Passport Express service for customers.
Emer Higgins described it as outdated and misleading, saying the service was launched before it was possible to renew documents online.
Speaking to Claire Byrne on RTÉs Today, Ms Higgins said it would be much better for people to renew their passports online, as it is a cheaper and faster service.
She said that she raised the issue with Secretary of State Simon Coveney, who told her that he would speak to An Post about it.
“I get contacted regularly by people who have concerns about passport applications. And it’s particularly frustrating for people to find out that they have inadvertently opted for the slowest possible way of getting a passport,” she told RTE.
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