Hundreds of Gardai allegedly cancelled thousands of 999 Emergency calls to avoid follow-up inquiries – TheLiberal.ie – Our News, Your Views

Hundreds of Gardai allegedly cancelled thousands of 999 Emergency calls to avoid follow-up inquiries




The Times has revealed that hundreds of Gardai are thought to be implicated in the cancellation of thousands of 999 calls to avoid follow-up inquiries and lessen their workloads.

A Garda internal investigation into the cancellation of 999 calls between 2019 and 2020 has confirmed that about 10,000 emergency calls were “terminated”.

According to The Times, Gardai started cancelling 999 emergency calls after the Pulse IT system which is supposed to record all crime reports was upgraded to ensure all crimes reported to the emergency services were properly investigated.

The Pulse upgrade created incident reports for all 999 calls. Gardai were then supposed to log what action they took and do follow-up inquiries.

Domestic violence and assaults were among the 999 calls reportedly terminated by Gardai.

Last year, the Irish Examiner reported that there was a drop off in 999 calls to Gardai as “Covid-19 sees a mass closure of pubs, fewer cars on the road and people staying indoors”.

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