Ryanair claims that a customer interfered with a flight from Dublin to Lanzarote last year, resulting in damages over €15,000, reports RTE.
The airline claimed in a statement that an incident on the trip on April 9, 2023, led to the jet being diverted to Porto, where it was delayed overnight.
According to the report, 160 travellers missed one day of their vacation and experienced needless disturbance, reports RTE.
The airline stated that because of the passenger’s disruptive actions, it has brought legal action against them.
A spokesperson said: “It is unacceptable that passengers – many of whom are heading away with family or friends to enjoy a relaxing summer holiday – are suffering unnecessary disruption and reduced holiday time as a result of one unruly passenger’s behaviour, reports RTE.
“Yet this was regrettably the case for passengers on this flight from Dublin to Lanzarote last April, which was forced to divert to Porto as a result of an individual passenger’s disruptive behaviour, causing €15,000 in overnight accommodation, passenger expenses, and landing costs. We have now filed civil proceedings to recover these costs from this passenger,” reports The Mirror.
Ryanair said it operates a zero tolerance policy regarding disruptive passengers and that it hopes “this action will deter further disruptive behaviour on flights so that passengers and crew can travel in a comfortable and respectful environment,” reports The Mirror.
Tell us your thoughts in the Facebook post and share this with your friends.
